Professional Services

Providing technology solutions is our business, and we aim to simplify the burden of IT in your business through our professional services.

We provide:

  • Support
  • Training Services
  • Business Consulting
  • Technical Consulting
  • Marketing Solutions

Client Support

We believe our in-house team delivers an excellent customer service experience and support to our clients.

In our ‘human’ interaction, we use an electronic system, which enables clients to quickly log any queries which are responded to in line with your pre-agreed Service Level Agreement.

TCAS Online Ltd has gained significant expertise and experience of implementing Accommodation Management Solutions for over a decade. During this time we have gained considerable experience in providing:

  • Sustainable IT solutions to SME, Corporate and Public Sector organisations
  • Software that is developed in house, using TCAS Online Ltd experts to create ‘best of breed’ software solutions.
  • A customer centric experience – from the first demonstration meeting, through to the project delivery and sign off.

Training Services

We have developed substantial experience across the area of Residential Housing Management Solutions. We work directly with our clients to offer a tailored training programme which meets specific needs. All training developed is managed by a Project Manager, who will fully brief and involve our trainers as appropriate in the design, development and delivery stages.

To develop bespoke training, one of our Account Managers will engage key stakeholders in a no cost, no-obligation meeting to explore training requirements. During this meeting, our Account Manager will focus the discussion around some of the following questions:

  • What would your organisation like to achieve?
  • How would you see this achievement being measured?
  • Who is this training targeted at?
  • What training have these participants had to date?
  • What style of training will  be most effective for your organisation?
  • How can it be integrated with internal policies, legislation and any other requirements?

The above will allow our team to devise a comprehensive, cost effective training plan ensuring that the Key Learning Indicators are achieved. Some of the areas we can offer training on are below:

  • Marketing Systems
  • TCAS Solution training
  • Reporting Training
  • Support Training

We believe that flexibility is a key factor and therefore can provide training across various platforms.

  • On site
  • Off site
  • Online
  • Video, Audio/Visual

Business Consulting Services

TCAS Online has a combined 50 years experience of providing Housing Management technology services. We have significant experience when it comes to understanding the business of Housing Management.

Our consultants, all with strong academic and practical experience specialise in providing our clients with best practice advice on their requirements. We achieve business results that add value and quickly grasp fresh insights to develop practical proposals that spark new strategies or solutions which make a lasting difference.

Starting with the Project Plan, the assigned Project Manager will liaise with you to ensure that all aspects of the project are covered, adequate resources are assigned and the timeline is agreed by all parties.

Technical Consulting Services

We understand technology and how it can be applied to generate business benefits and efficiencies.

Our Development and Technical Team are highly qualified and experienced and provide our clients with a broad range of IT advice services, across a plethora of topics. When you have a project, a new push or a specific challenge, TCAS Online’s Technical Consultants are a great fit. Here’s a list of some of the areas we work on:

  • API Integrations
  • CRM Integrations
  • eCommerce Integrations
  • Custom Templates
  • Custom Technical Projects

Marketing Solutions

Our Digital Marketing approach is about matching your expertise online and increasing your revenue. We can audit your platform end to end to see how our Digital Marketing expertise can improve your Housing Portfolio and ensure a positive impact on your ROI. Some of our consulting areas are below:

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SEO & Online marketing

Digital marketing strategy

Design

Marketing Automation

Discover how TCAS Online can help you!

Harness the power of our solution today!

Demonstration

Find us

Irish Address: Hilton House, 3 Ardee Road, Rathmines, Dublin 6

United Kingdom Address: 1st Floor, Venture House, 6 Silver Court, Welwyn Garden City, Herts, AL7 1TS

Registration Number: 480681

Contact us

Support: +353 1 559 8000

Support: +353 1 559 8000

Sales: +353 1 559 8001

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Copyright @ 2017 TCAS Online Ltd.